AVP of IT & Infrastructure
May 2021 – Aug 2024
- Strategic Infrastructure & Custom Development
- Built and deployed custom WordPress plugin from scratch (PHP, HTML, CSS, JavaScript) integrating third-party storage facility API to dynamically display availability across 35+ locations; eliminated dependency on expensive hosted service, delivering $60,000 in annual cost savings
- Architected and installed WiFi infrastructure across four RV parks (1,000+ sq ft each, 100+ guest occupancies) in remote locations; engineered solutions to overcome signal penetration challenges in metal structures; consistently received positive guest feedback and measurable improvement in customer satisfaction vs. previous service providers. Delivering $50,000 – 100,000 in savings per location.
- Managed and maintained portfolio of 7 websites (1 WordPress flagship site managing 35 locations + 6 individual RV park sites); ensured uptime, security, and functionality across all properties
- Administered Google Workspace across 40+ multi-state locations; implemented cloud-based access controls and data security policies ensuring safe handling of customer information and third-party integrations
- Organizational Impact & Growth
- Evolved role from exploratory hire into essential strategic partner; became integral to development planning for new property acquisitions, providing technical feasibility and infrastructure recommendations
- Established company-wide data security and third-party data-sharing policies leveraging Google Cloud infrastructure for reliable backup and compliance